PMP Exam Set B – Q12

Sam, a senior project manager, is using a lessons learned knowledge management system to document the findings in a precision instrument manufacturing project. He is using the information from his team which has identified causes of product quality variance using a control chart and the details regarding corrective actions chosen to reduce the variance and improve the product quality. Which of the following should Sam use to add this information to the lessons learned?

A. Organizational process assets in the quality control process
B. The process improvement plan in the plan quality process
C. Organizational process assets in the quality assurance process
D. The process improvement plan in the quality control process

A. Organizational process assets in the quality control process