PMP Exam Set C – Q83

Long hours to meet a looming deadline and immense pressure for success from management is causing a downturn in team morale. Occasionally there are conflicts between team members over priorities and resources. How should these non-disruptive conflicts be handled?

A. Use of disciplinary actions
B. Private, direct and collaborative approach should be used first
C. Escalation to senior management
D. Arbitration

B. Private, direct and collaborative approach should be used first