PMP Exam Set D – Q82

Emily works for a Federal agency that manages mission critical projects. As a project manager, she is responsible for all communication needs in her data center project, which has started recently. This project involves many stakeholders, customers, external vendors and team members. Since conflicts are inevitable in such a huge project, she has decided to provide her project team the details of the issue escalation process including the names of the chain of command to escalate the issues that cannot be resolved at a lower level. Emily must use the following document to store this information:

A. The project charter
B. The communication management plan
C. The issue log
D. The project scope document

B. The communication management plan