PMP Exam Set D – Q10 ( PMBOK 6th edition )

John is the project manager of a large highway expansion project. He has a number of stakeholders with competing priorities and agendas, and often has to resolve conflicts between stakeholders. Which knowledge area manages communications with the project stakeholders?

A. Project Quality Management
B. Project Stakeholder Management
C. Project Communications Management
D. Project Resource Management

C. Project Communications Management

PMP Exam Set C – Q70

As a project manager, where would you document the escalation process to resolve issues that cannot be resolved at a lower staff level?

A. Scope management plan
B. Stakeholder management plan
C. Staffing management plan
D. Communications Management Plan

D. Communications Management Plan

PMP Exam Set C – Q6

Emily is the project manager of a project that has a timeline of 18 months. Emily has planned for daily status reports to be sent out to all stakeholders. After receiving two such reports, the project sponsor informs Emily that she would only like to have fortnightly reports. Emily had done an analysis of communications requirements and considered various attributes for the communications management plan. What aspect has she missed out, which resulted in a daily status report being sent out instead of fortnightly status reports?

A. She has not considered the frequency of information distribution.
B. She has not considered the purpose for distribution of information.
C. She has not considered the timeline of the project.
D. She has not considered the content of the information to be distributed.

A. She has not considered the frequency of information distribution.

PMP Exam Set B – Q15

Jane is a project manager managing a global project. She has stakeholders located in various parts of the globe. Due to the nature of the project, she also has large volumes of information that needs to be shared with the recipients. What type of communication method should she prefer for this purpose?

A. Pull communication
B. Push communication
C. Request based communication
D. Interactive communication

A. Pull communication

PMP Exam Set A – Q78

A project to construct a high-rise building is progressing very well. Stakeholders are proactive in identifying issues related to the quality of the structure, walls and floors. As a project manager, you are conducting meetings to clarify or resolve their issues. Although, you are committed to manage stakeholders concerns, you learned that some critical issues need to be deferred to the next phase of the project for resolution. What should you do in this situation?

A. You must not defer any stakeholder issues but look for alternate methods
B. You must escalate these issues to the sponsor for his advice
C. You must work with stakeholders to defer those issues
D. You must request the stakeholders to retract their issues

C. You must work with stakeholders to defer those issues

PMP Exam Set A – Q55

You are planning out the communications methods to use as part of stakeholder engagement. The most effective means for communicating and resolving issues with stakeholders is:

A. Status reports.
B. Electronic mail.
C. Telephone calls.
D. Face-to-face meetings

D. Face-to-face meetings