Your project schedule shows a 15 month finish, but your customer has just realized there is a regulatory requirement to complete the project by a certain date and insists this project must be finished in 12 months. Which of the following is the best approach?
A. Tell the customer it can be done, then cut your estimates by 20%.
B. Cut the scope by 20%, tell the customer the critical path has changed, and resubmit the schedule for review.
C. Stand your ground. Cutting scope or time will result in an inferior project outcome.
D. Inform the customer of the impacts, then crash the project.