A project was randomly picked up for a quality audit and a number of issues and non-conformances were found by the external auditor. The project manager lodged a protest with the quality department that this was incorrect procedure and he should have been given notice since an external auditor was involved. What is your view?
A. The project manager is correct. Quality audits need to be scheduled when an external auditor is involved so that the project manager has time to prepare for them.
B. The project manager is correct. All quality audits need to be performed by the project team.
C. The project manager has no case. Quality audits may be random and performed by internal or external auditors.
D. The project manager has no case. Quality audits are always carried out by external auditors.