The process of auditing the quality requirements and the results from quality control measurements to ensure appropriate quality standards and operational definitions are used is the definition of: _____________
A. Quality assurance
B. Quality planning
C. Quality control
D. Scope validation
Which quality control technique or tool should be used when trying to determine the cause of a major defect?
A. Pareto Chart
B. Control Chart
C. Histogram
D. Fishbone diagram
You work at a software company that authors Material Safety Data Sheets (MSDS) for chemical companies. Prior to releasing the MSDS to the company you have created a list of items to be reviewed to see that they appear on the document such as: chemical name, CAS#, protection required, what to do an emergency, etc. This is an example of what type of tool?
A. Checklist
B. Process Improvement Plan
C. Quality Management Plan
D. Quality Metrics
The term ____________ indicates the degree to which a particular product or service meets requirements, while ____________ indicates a category or rank used to distinguish that item from other similar items.
A. Quality, grade
B. Grade, standard
C. Grade, quality
D. Quality, standard
A control chart is used to determine whether or not a process is stable or has predictable performance. When a process is within acceptable limits, the process need not be adjusted. What are the upper and lower control limits usually set as?
A. + / – 3 sigma
B. + / – 6 sigma
C. + / – 2 sigma
D. + / – 1 sigma
A project manager used a control chart to determine whether a process was stable or not, and to determine if its performance was predictable. He determined the upper and lower specification limits based on the contractual requirements. A set of eighteen data points were taken. Of these, 8 consecutive data points were above the mean. What can you say about such a process?
A. A process is considered as out of control if five consecutive data points are above or below the mean. Hence the process is out of control.
B. A process is considered as out of control if six consecutive data points are above or below the mean. Hence the process is within control.
C. A process is considered as being within control if less than half the data points are above or below the mean. Hence the process is within control.
D. A process is considered as out of control if seven consecutive data points are above or below the mean. Hence the process is out of control.
Which of these tools is NOT a part of the Seven Basic Tools of Quality?
A. Control Chart
B. Statistical Sampling
C. Flowcharting
D. Scatter Diagram
A project management team came up with certain metrics such as defect frequency, failure rate, availability and reliability. These are usually defined as an output of what process?
A. Plan Quality Management
B. Define Scope
C. Collect Requirements
D. Manage Quality
Which of these statements is accurate regarding quality management?
A. Modern quality management complements project management
B. Overworking the team to meet requirements is not likely to increase attrition and rework
C. Quality and grade are essentially the same
D. Project requirements are turned into customer needs, wants, and expectations
Experienced project managers always tell that accuracy and precision are not the same. Precise measurements may not be accurate and accurate measurements may not be precise. Which of the following statementsabout the precision and accuracy are CORRECT?
A. Accuracy means the degree to which a set of inherent characteristics fulfill requirements and Precision means a category assigned to products or services having the same functional use but different technical characteristics
B. Accuracy means the values of repeated measurements are clustered and Precision means the measured value is close to the actual value
C. Precision means the degree to which a set of inherent characteristics fulfill requirements and Accuracy means a category assigned to products or services having the same functional use but different technical characteristics
D. Precision means the values of repeated measurements are clustered and Accuracy means the measured value is close to the actual value