PMP Exam Set D – Q95

Bill and Jake are two team members in a project. They do not get on well, and are constantly involved in verbal fights. The project manager steps in to resolve the situation. As an experienced project manager, he understands the characteristics of conflict and the conflict management process. Which of the following is not a characteristic of conflict?

A. Openness resolves conflict
B. Conflict is natural and forces a search for alternatives
C. Conflict is inevitable in a project environment.
D. The project manager is not responsible for conflict management.

D. The project manager is not responsible for conflict management.