John, a project manager, is a certified PMP. He is responding to an RFP from a buyer and needs to fill in details on the financial performance of his company. His company has performed badly during the current quarter and the results will be published in 2 to 3 days’ time. However, the company has done very well in the previous quarters. The RFP is due in 10 days’ time and all the other information in the RFP is ready and filled out (except the financial information). What should John do?

A. John should fill in the financial information for the previous quarter and send out the RFP response before the current quarter results are published.
B. John should present the previous quarter’s results as the latest results. This will give his company a better chance to win the project.
C. John should fill in the information for the previous quarter and ignore the current quarter. This is an aberration and the company will eventually come out of the bad patch.
D. John should wait until the current results are out and update the latest financial information before sending out the RFP response.

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In a sender-receiver model for communication, information is sent and received between two parties, defined as the sender and the receiver. In such a model, anything that interferes with the transmission and understanding of the message is called:

A. Noise
B. Constraint
C. Medium
D. Decode

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In a matrix organization, where the team members report to both, a functional manager as well as a project manager, generally, whose responsibility is it to manage the dual reporting relationship?

A. Functional manager
B. HR manager
C. Team members
D. Project Manager

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A manager asks you to evaluate four new projects that he has suggested for next year. You review the projects and notice that one is not really a project, but more an operational task. Which of these is not a project?

A. Change the product to enable increased consumer usage
B. Manage a set of people for the next year to deliver the desired productivity results
C. Respond to a customer request for different product packaging
D. Resolve a space constraint issue by building a new addition to the plant

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When beginning a new outsourcing project, what is the best way to determine which companies you should request a bid from?

A. Send your proposal to the company you last worked with
B. Have someone else manage this part of the process
C. Send your proposal to everyone
D. Consult the qualified sellers list

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A project manager would find team development to be the MOST difficult in which type of organization?

A. Functional organization
B. Projectized organization
C. Weak matrix organization
D. Balanced matrix organization

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You are the project manager from a seller organization, based at the customer location. One of your team members is involved in certain unacceptable activities at the customer location. The HR manager of the customer team organizes a meeting between you, the team-member, your customer- manager and HR wherein the team member apologizes for his activities and agrees not to repeat them. You should:

A. Ignore the incident since the team member has agreed not repeat such activities.
B. Report this incident immediately to HR of your organization and to your managers.
C. Warn the team-member that this is the last opportunity and future incidents will lead to strict action.
D. Document the issue for your project records.

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If you want to reduce the number of quality inspections and thus reduce the cost of quality control for your project, which technique should be used?

A. Run Chart
B. Defect Repair Review
C. Statistical Sampling
D. Pareto Chart

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The sponsor of your facilities upgrade project has left the company to another organization. Few weeks later, you are reviewing the business case for the project and discover that there are several inconsistencies between what is stated in the business case and what is described in the project scope. Further research shows that the business case as a whole is based on inaccurate information. What do you do?

A. Notify your project stakeholders immediately.
B. Add this this to the risk log.
C. Update the requirements.
D. Call the sponsor for clarification.

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